Recent Water Damage Posts

What are the Most Common Causes of Water Damage in Normandy Isles?

12/6/2022 (Permalink)

A person removes debris from a clogged rain gutter. We restore water damage 24-hours a day in Miami-Dade County.

Our local Miami Beach team has been restoring water damage in Normandy Isles for many years. According to industry estimates, 14,000 people in the United States experience a water damage emergency daily at home or work. The most common causes of water damage are:

  • Severe weather
  • Clogged gutters
  • Leaking pipes
  • Washing machine water supply line leaks
  • Condensation from air conditioners
  • Blocked drains
  • Malfunctioning sprinkler systems
  • Leaking water heaters

Here are some more facts about water damage:

  • 98 percent of basements in the United States will experience some type of water damage during their lifespans
  • 37 percent of homeowners in the United States claim to have suffered losses from water damage
  • 5 billion is the annual cost to insurance companies from water damage and mold in the United States
  • $6975 is the average cost of a home water damage insurance claim
  • The average age of failed washing machine supply line hoses is 8.7 years
  • 75 percent of water heaters fail before they are 12 years old

Call Us Today!

When your Normandy Isles home or business has a water damage emergency, our local team in Miami Beach is Here to Help. ® We’ll restore your property damage “Like it never even happened.” Call us today at 305-532-5411.

Franchises are independently owned and operated.

How Much Damage Can Water Do in Two Hours to My Home on La Gorce Island?

11/8/2022 (Permalink)

An aerial view of La Gorce Island in Miami Beach, Florida, is shown. We respond to water damage emergencies 24-hours a day in Miami-Dade County.

Our local team in Miami Beach responds to water damage emergencies on La Gorce Island throughout the year. Water can do serious damage in as little as one to two hours. Here is a water damage timeline that describes the damage water can do over time, from minutes to days:

Within Minutes

  • Water quickly spreads throughout your property, saturating everything in its path
  • Water absorbs into walls, floors, upholstery, and belongings
  • Furniture finishes may bleed, causing permanent staining on carpets
  • Photographs, books, and other paper goods start to swell and warp

Hours 1 - 24

  • Drywall begins to swell and break down
  • Metal surfaces begin to tarnish
  • Furniture begins to swell and crack
  • Dyes and inks from cloth and paper goods spread and stain
  • A musty odor appears

48 Hours to 1 Week

  • Mold and mildew may grow and spread
  • Doors, windows, and studs swell and warp
  • Metal begins to rust and corrode
  • Furniture warps and shows signs of mold
  • Paint begins to blister
  • Wood flooring swells and warps
  • Severe biohazard contamination is possible

More Than 1 Week

  • Restoration time and cost increase dramatically; replacing contaminated materials and structural rebuilding may be extensive
  • Structural safety, mold growth, and biohazard contaminants pose serious risks to occupants

Call Us Today!

When your La Gorce Island home or business needs water damage restoration services, our local team in Miami Beach is Here to Help. ® Call us today at 305-532-5411.

Franchises are independently owned and operated.

Cleaning and Sanitizing Services in South Beach?

10/11/2022 (Permalink)

A water-damaged couch is being cleaned and sanitized. We are leaders in water restoration services in Miami-Dade County.

When water damages your South Beach home, the walls, ceilings, furniture, clothing, and other salvageable household items will require professional cleaning and odor removal. After we extract and dry the damaged area, our team in Miami Beach will clean and sanitize everything exposed to the water. Here is some information from our website describing these processes:

Contents Restoration

We pretest every item before cleaning to ensure we use the most effective cleaning method.

  •  Wet Cleaning
  •  Dry Cleaning
  •  Spray and Wipe
  •  Foam Cleaning
  •  Abrasive Cleaning
  •  Immersion Cleaning

Odor Removal and Deodorization

We identify and eliminate offensive odors. Our technical expertise, industrial-grade air scrubbers, and fogging equipment go beyond simply masking odors and other shortcuts that don’t work when your odor problem is severe or persistent.

  •  Odor Removal and Deodorization
  •  Air Scrubbers and Fogging Equipment

Sanitizing Treatments

When required, we use antimicrobial, antibacterial, or disinfectant treatments to clean your property.

  •  Antimicrobial and Antibacterial Treatments
  •  Sanitizing and Disinfectant Treatments

Disposal

We will remove and dispose of damaged materials with guidance from you and your insurance adjuster.

  •  Properly Dispose of Refuse

Call Us Today!

Water damage can happen at any time. Our local team in Miami Beach is Here to Help ® when your home or commercial business has water damage in South Beach. Call us today at 305-532-5411.

Franchises are independently owned and operated.

What Can I Do if I Find Water Damage in My Miami Beach Home?

8/23/2022 (Permalink)

A stain from leaking water is visible on a wall. We restore water damage 24-hours a day in Miami-Dade County.

Our team in Miami Beach restores water damage throughout the year in Miami. Our technicians are certified in water damage restoration by the Institute of Inspection Cleaning and Restoration Certification (IICRC). Here are some tips from our website on things you can do and should not do while waiting for help to arrive:

What To Do After Flooding

  • Remove excess water by mopping and blotting
  • Wipe excess water from wood furniture after removal of lamps and tabletop items
  • Remove and prop wet upholstery and cushions
  • Place aluminum foil or wood blocks between furniture legs and wet carpeting
  • Turn air conditioning on for maximum drying in summer
  • Remove colored rugs from wet carpeting
  • Remove art objects to a safe, dry place
  • Gather loose items from floors

What NOT To Do After Flooding

  • Don't leave wet fabrics in place
  • Hang furs and leather goods
  • Don't leave books, magazines, or other colored items on wet carpets or floors
  • Don't use your household vacuum to remove water
  • Don't use television or other household appliances
  • Don't turn on ceiling fixtures if the ceiling is wet, and keep out of rooms where ceilings are sagging

 Call Us Today!

When your home or commercial business in Miami Beach has water damage, our local team in Miami Beach is Here to Help. ® Call us today at 305-532-5411.

Franchises are independently owned and operated.

Water Damage Rebuilding Services for South Beach?

7/21/2022 (Permalink)

Repairs are underway in a water-damaged building. We provide a full range of cleaning and restoration services in Miami.

Water damage is a common form of property damage in South Beach. Our team in Miami Beach offers a full range of services to restore water damage “Like it never even happened.” Here is a recent Google review from one of our customers who required more extensive water damage repairs:

“SERVPRO completed lobby ceiling repairs for our building following a water damage event. The team started the work on time and completed the project ahead of schedule. They were professional and courteous. The Business Development Manager, Yinet Morales, was on top of the project every step of the way, and she was very professional and attentive. Overall, it was a great experience.”

Flamingo South Beach Manager

Service: Remodeling

Positive: Professionalism, Punctuality, Quality, Responsiveness, Value

Water Damage Restoration Process

Every water restoration project is unique, but we approach every job the same way.

Step 1: Emergency Contact

Step 2: Inspection and Damage Assessment

Step 3: Water Removal/Water Extraction

Step 4: Drying and Dehumidification

Step 5: Cleaning and Repair

Step 6: Restoration

Call Us!

When your South Beach home or business has a water damage emergency, our local team in Miami Beach is Here to Help.® Our technicians typically respond within four hours of your call for help. Call us today at 305-532-5411.

Franchises are independently owned and operated.

Advanced Technology and Specialized Equipment Used to Restore Water Damage in South Beach?

7/12/2022 (Permalink)

A technician uses a hygrometer to measure moisture saturation in a room with water damage. We restore water damage 24-hours a day in Miami Beach.

Fast action is required when you have a water damage emergency to avoid more costly and time-consuming repairs. Our team in Miami Beach uses powerful, industrial-grade equipment to extract and dry areas damaged by  water in homes and commercial businesses in South Beach:

Moisture Detection and Measurement

  • Surface moisture meters
  • Infrared imagery
  • Evasive moisture detectors
  • Video borescope

Water Extraction Equipment

We use powerful extraction equipment to speed the drying process by removing the bulk of the water from your home or business.

  • Submersible and gas-powered pumps for continuous pumping of high-level water
  • Truck-mounted and portable extraction units perform efficient water removal

Drying Equipment

We use industrial-strength air movers and dehumidifiers to remove the remaining moisture from ceilings, walls, and floors. Proper drying helps prevent swelling and warping of floors, walls, and furniture.

  • High-speed air movers cause moisture to evaporate at a faster pace
  • Industrial grade dehumidifiers pull the water vapor from the air

Call Us Today!

You never know when a pipe will break, your sewer system will back up, or your floor will flood from a broken appliance water supply line. When your South Beach home or commercial business has a water damage emergency, our local team in Miami Beach is Here to Help.® We’ll restore your water damage “Like it never even happened.” Call us today at 305-532-5411.

Franchises are independently owned and operated.

Six-Step Water Damage Restoration Process in North Bay Village?

6/7/2022 (Permalink)

A ceiling stain shows the tell-tale signs of water damage. We restore water damage using a comprehensive process in Miami Beach.

Water damage is the most common form of property damage in North Bay Village. Our local team in Miami Beach responds to water damage emergencies 24-hours a day , and even though each water damage scenario varies, we follow the same process for every job as follows:

Step 1 - Emergency Contact

Step 2 - Inspection and Water Damage Assessment

We inspect and test to determine the extent of damage and how far the moisture has traveled to ensure proper and complete restoration.

Step 3 - Water Removal / Water Extraction

We use powerful pumps and vacuum units to remove hundreds or thousands of gallons from your property quickly. This helps prevent secondary water damage and mold growth.

Step 4 - Drying and Dehumidification

Our Professionals will use room measurements, temperature, and relative humidity to determine the optimal number of air movers and dehumidifiers needed to dry your home or business.

Step 5 - Cleaning and Sanitizing

We clean all of the restorable items and structures damaged by the water. Our professionals are trained to provide sanitizing treatments, remove odors, and deodorize your property.

Step 6 - Restoration

Restoration may involve minor repairs, such as replacing drywall and installing new carpet, or major repairs, such as the reconstruction of various areas or rooms in a home or business.

Call Us!

When your North Bay Village home or commercial business has water damage, our local team in Miami Beach can help. Call us today at 305-532-5411.

Franchises are independently owned and operated.

Signs of Water Damage in Miami Beach Home?

5/31/2022 (Permalink)

Water is pooling on a floor. We are trusted leaders in water damage restoration in Miami.

Our local team in Miami Beach responds to water damage emergencies throughout the year. Small leaks and pools of water may indicate a bigger problem, so if you notice any of the following, we can help. Here are some visible signs of water damage in your home or business:

Wet areas or water pooling on the floor

If you notice water on your floor with nothing to attribute it to, you probably have hidden water damage.

Dark or wet spots on the walls or ceiling

Look for discoloration on your walls or ceiling both inside and outside your home.

Flaking, cracking, or bubbling paint or drywall

Water seeping behind a wall will cause this to happen.

Visible dripping water you can see but dripping where it should not be

If you see any signs of water leaks, it may be a symptom of a bigger problem somewhere in your plumbing systems.

Other signs

  • Hearing the sound of running water that you can’t place
  • Hearing the sound of dripping water that you can’t locate
  • Significant increase in your water bill for no known reason
  • Strong, damp, musky odors
  • Visible mold growing 

Call Us!

When your Miami Beach home or commercial business shows signs of water damage, our local team in Miami Beach can help you locate the source and mitigate and restore the damage “Like it never even happened.” Call us today at 305-532-5411.

Franchises are independently owned and operated.

Water Damage from Leaking Swimming Pool in Miami Beach?

4/5/2022 (Permalink)

A child is swimming in a swimming pool on a sunny day. We restore water damage 24-hours a day in Miami.

Our local team in Miami Beach sees all kinds of water damage inside and outside of structures. A leaking swimming pool can weaken your pool and home’s foundation and waste thousands of gallons of water each month. The Environmental Protection Agency recommends following these steps to determine if your pool is leaking:

  • Grab a clear container and a marker
  • During the test period, turn off the pool auto-fill, do not manually add water to the pool, and avoid splashing water out of the pool
  • Put the container on the pool steps and mark the water level on the outside of the container
  • Now, fill the container with pool water up to the mark you just made, so the levels match
  • Mark the water level inside the container
  • Now, wait and give evaporation time to work, usually two to three days. If it rains or is windy, you’ll have to perform the test again.
  • Place the container on the pool steps. If the water in the pool is lower than the water in the container, you have a leak
  • If both the pool level and the container water levels are the same, you do not have a leak

Call Us Today!

When your Miami Beach home or commercial business has a water damage problem, you can rely on our local team in Miami to clean and restore the damage, “Like it never even happened.” Call us today at 305-532-5411.

Franchises are independently owned and operated.

Clogged Rain Gutters in Miami Shores?

3/1/2022 (Permalink)

A rain gutter is clogged with debris. We are trusted leaders in water damage restoration in Miami.

Have you checked your rain gutters on your Miami Shores home lately? Many types of water damage are preventable by conducting routine inspections maintenance of your home’s exterior. One easy and safe way to check your rain gutters for debris clogs is to fly a drone over your roofline. This way, you can avoid getting on a ladder more than necessary, and you will be able to see where the debris is, making easy work of the task. SERVPRO® of Miami Beach offers these tips from the Insurance Institute of Business and Home Safety for maintaining your gutters and downspouts:

  • Clean gutters and downspouts twice a year, ideally spring and fall, to prevent clogs that can cause water damage to your roof
  • Keep trees trimmed and away from the roof to prevent leaves from clogging gutters
  • If there is standing water, adjust the gutters, so they gently slope toward the downspout allowing water to drain
  • Ensure downspouts funnel water away from the building to prevent water from accumulating at the foundation or entering the basement

Call Us Today!

When you have water damage in your Miami Shores home or commercial business, you can trust the professionals at SERVPRO® of Miami Beach to restore the damage, “Like it never even happened.” Call us today at 305-532-5411.

Franchises are independently owned and operated.

Water Heater Water Damage in Morningside?

2/1/2022 (Permalink)

A water heater is seen in a garage. We are trusted leaders in water damage restoration in Miami Beach.

Have you inspected your water heater lately? SERVPRO® of Miami Beach has been restoring water damage for Morningside residents for years, and we know that routine inspection and maintenance of water heaters and plumbing systems can prevent major water damage in many cases. Here are some tips from the Insurance Institute for Business and Home Safety for inspecting and maintaining your water heater:

  • Inspect your anode rod every two years, or every year once the warranty has expired, to determine if it needs replacement
  • Flush water heater tanks every six months to remove any sediment by attaching a garden hose to the valve at the base. For safety, first, turn off the power and run the hot water until it is cool.
  • Get an annual inspection from a plumbing professional, including the shut-off valve and all piping. Signs of broken valves and loose or wet joints and rust are a sign that more severe damage is coming.

Call Us Today!

Water damage can happen at any time of the day or night. When you have a water damage emergency in your home or commercial business, we are Here to Help. ® Morningside residents can trust the professionals at SERVPRO® of Miami Beach to restore your water damage, “Like it never even happened.” Call us today at 305-532-5411.

Franchises are independently owned and operated.

Leaking Roof on La Gorce Island?

12/7/2021 (Permalink)

A person is installing new roof tiles. We respond to water damage emergencies 24-hours a day in Miami Beach.

I have no idea how my roof tile cracked. There are no trees close to my house, so it was a complete mystery when it rained, and I had a leak in my attic. We had tiles left over from the last time we re-roofed our La Gorce Island home, so we fixed the roof, but we called the experts at  SERVPRO® of Miami Beach to dry, clean, and sanitize the water damage in the attic.

Here are some tips for preventing water intrusion:

Exterior Inspection and Repair

Water can be prevented from entering a structure’s exterior through routine inspection and maintenance and making repairs as needed.

  • Caulk and seal windows
  • Inspect the roof for missing and aging shingles
  • Check rain gutters and drainage systems and remove any debris
  • Check downspouts and clear any clogs and make sure they are draining away from the structure
  • Check sprinkler systems and make sure the sprinklers are not spraying water onto the structure and that water is not pooling around the structure’s foundation
  • Make sure water drains away from the building.Water is invasive and will easily find its way into a structure when water pools around the foundation. After a storm, or when the ground is already saturated by rainwater, the water may enter into the foundation wall through any cracks.

Call Us Today!

La Gorce Island residents and businesses can trust SERVPRO® of Miami Beach to restore water damage quickly and efficiently, “Like it never even happened.” Call us today at 305-532-5411.

Franchises are Independently Owned and Operated.

Leaking Air Conditioner in South Beach?

11/29/2021 (Permalink)

An air conditioning unit is shown in a home. We restore water damage 24-hours a day in Miami Beach.

I looked up and noticed a dark stain growing on the ceiling of my South Beach home. What in the world could be causing that? There were no plumbing pipes in that part of my ceiling, so I was at a total loss as to what could be causing the water damage. I had my husband check the roof for leaks, and the roof was fine, too. I knew I had to act fast, so I called SERVPRO® of Miami Beach.

The SERVPRO team arrived quickly and inspected the damage. Evidently, my air conditioning unit was the culprit! The air conditioner’s evaporator coil was clogged with dust and debris, causing the water in the condensation pan to overflow and leak onto the ceiling. The SERVPRO technicians fixed the air conditioning unit coil to prevent further damage. Once the area was completely dry, they replaced the drywall and insulation and repainted the ceiling. Now, you would never know I had water damage!

SERVPRO Water Damage Restoration Process

Step 1: Emergency Contact

Step 2: Inspection and Damage Assessment

Step 3: Water Removal/Water Extraction

Step 4: Drying and Dehumidification

Step 5: Cleaning and Repair

Step 6: Restoration

Call Us Today!

South Beach residents and businesses can count on SERVPRO® of Miami Beach to restore water damage quickly and efficiently, “Like it never even happened.” Call us today at 305-532-5411.

Franchises are Independently Owned and Operated.

Shower Pan Leak in Morningside?

11/3/2021 (Permalink)

A shower is shown in a modern bathroom. We respond to water damage emergencies 24-hours a day in Miami-Dade County!

Leaking shower in Morningside? 

The Insurance Institute for Business and Home Safety (IIBHS) reports that homes over twenty years old were 37 percent more likely to have water damage involving a shower, and more than half of these claims involved a damaged shower stall. SERVPRO® of Miami Beach responds to water damage emergencies 24-hours a day in Morningside. Many of these emergencies may have been prevented by routine and inspection of the home’s plumbing systems. Often, small leaks can be repaired before they can become a larger problem.

The IIBHS offers these helpful tips for maintaining your shower pan and checking it for leaks:

Inspect tile and grout every six months, paying attention to lose or cracked tiles or cracked and crumbling grout lines and repair as needed.

Test the shower pan annually by:

  1. Blocking the drain
  2. Fill the shower stall with about one inch of water
  3. Use a pencil to mark the waterline
  4. Leave the water standing in the shower pan for 8 hours
  5. If the water level decreases, contact a plumbing professional.

Call Us!

Morningside residents and businesses can trust the professionals at SERVPRO® of Miami Beach to restore water damage quickly and efficiently at any time of the day or night. We’ll restore your water damage, “Like it never even happened.” Call us today at 305-532-5411.

Franchises are Independently Owned and Operated.

Water-damaged Home in Normandy Isles?

10/4/2021 (Permalink)

Water is shown running down the drain into a kitchen sink. We are trusted leaders in water damage restoration in Miami Beach.

Water damage can happen at any time in Normandy Isles, but some forms of water damage can be prevented. SERVPRO® of Miami Beach’s water damage restoration technicians are highly trained and have the experience and equipment to mitigate and restore water damage quickly and efficiently. Here are some tips from the Institute for Business and Home Safety to prevent water damage:

  • Never pour grease down the drain
  • Plant trees away from lateral drain lines to prevent roots from damaging piping
  • If your home’s sewer system is connected to the city’s sewer system, a particular problem for older homes, or if you are located downhill or below street level, contact a plumbing professional to install a backflow prevention assembly into your sewer system
  • Call a professional if you notice signs of a plumbing problem
    • An increased monthly water bill
    • Banging pipes
    • Rust stains
    • Moisture in the walls or on the floor
    • Signs of wet soil erosion near the foundation

Call Us!

When your Normandy Isles home or commercial business requires emergency water damage restoration services, SERVPRO® of Miami Beach is Here to Help. ® Our highly trained technicians are on-call and ready to respond 24-hours a day, and we typically arrive onsite within four hours of your call. Call us today at 305-532-5411.

Franchises are Independently Owned and Operated.

Water Damage Emergency in Miami Shores?

9/6/2021 (Permalink)

A clock face is shown ticking down the minutes. Every minute counts when restoring water damage in Miami Beach.

SERVPRO® of Miami Beach witnesses firsthand the damage water can do to homes and businesses in Miami Shores. Here is a water damage timeline from our website describing the damage water causes over time:

Within Minutes

  • Water quickly spreads throughout your property, saturating everything in its path
  • Water is absorbed into walls, floors, upholstery, and belongings
  • Furniture finishes may bleed, causing permanent staining on carpets
  • Photographs, books, and other paper goods start to swell and warp

Hours 1 - 24:

  • Drywall begins to swell and break down
  • Metal surfaces begin to tarnish
  • Furniture begins to swell and crack
  • Dyes and inks from cloth and paper goods spread and stain
  • A musty odor appears

48 Hours to 1 Week:

  • Mold and mildew may grow and spread
  • Doors, windows, and studs swell and warp
  • Metal begins to rust and corrode
  • Furniture warps and shows signs of mold
  • Paint begins to blister
  • Wood flooring swells and warps
  • Serious biohazard contamination is possible

More Than 1 Week:

  • Restoration time and cost increase dramatically; replacing contaminated materials and structural rebuilding may be extensive
  • Structural safety, mold growth, and biohazard contaminants pose serious risks to occupants

Call Us!

When your Miami Shores home or commercial business experiences water damage SERVPRO® of Miami Beach has a team of highly trained technicians on-call and ready to respond 24-hours a day. Call us today at 305-532-5411.

Franchises are Independently Owned and Operated.

Plumbing Inspection Tips for South Beach Residents?

7/5/2021 (Permalink)

Plumbing pipes and systems are shown. We respond to water damage emergencies 24-hours a day in Miami-Dade County.

SERVPRO® of Miami Beach responds to water damage emergencies often in South Beach. Here are some helpful tips from the Insurance Information Institute for inspecting your indoor plumbing systems:

  • Inspect appliance hoses and faucets. Make it a practice every year to check hoses leading to water heaters, dishwashers, washing machines, and refrigerator ice makers. Immediately replace any hoses that have cracks or leaks and replace them all every five to seven years.
  • Check the seal and caulking around showers and tubs to make sure they are watertight and reseal if necessary.
  • When away on vacation, shut off the water supply to the washing machine and never leave the house while the washer or dishwasher is running.
  • Know the location of the main water shut-off valve in your home. A damaged hose or a burst pipe can send water racing into your home. Being able to locate and shut off the main water supply quickly will save stress, money, and time.
  • Install an emergency pressure release valve in your plumbing system. This will protect against the increased pressure caused by freezing pipes and can help prevent your pipes from bursting.
  • Check plumbing and heating pipes. Look closely for cracks and leaks and have any necessary repairs made immediately

Call Us Today!

When your South Beach residence or commercial business experience a water damage emergency, SERVPRO® of Miami Beach is on-call and ready to respond 24-hours a day, every day. Call us today at 305-532-5411.

Franchises are Independently Owned and Operated.

WATER

6/3/2021 (Permalink)

SERVPRO of Miami Beach - image of laundry room Water Cleanup, Damage Repair, and Restoration

When you are dealing with water damage, immediate action is crucial. SERVPRO of Miami Beach respond immediately and use advanced equipment and techniques to remove the water quickly. We closely monitor and document the drying process to verify your property is dried properly and thoroughly.

Flooded Laundry Room in Miami Beach?

6/2/2021 (Permalink)

A laundry room is shown. We respond to water damage emergencies 24-hours a day in Miami-Dade County.

Flooding Happens in Miami Beach

You would never know by looking at this picture that my laundry room flooded last week. The supply line valve to my cold water intake failed, and water flooded my laundry room and the laundry room hallway. What a disaster! I had used SERVPRO® of Miami Beach in the past for a mold problem, so I called them, and I’m glad I did. 

While waiting for the SERVPRO team to arrive, I followed the safety tips on their website for what to do after flooding while waiting for help to arrive:  

What To Do After Flooding

  • Remove excess water by mopping and blotting
  • Wipe excess water from wood furniture after removal of lamps and tabletop items
  • Remove and prop wet upholstery and cushions
  • Place aluminum foil or wood blocks between furniture legs and wet carpeting
  • Turn air conditioning on for maximum drying in summer
  • Remove colored rugs from wet carpeting
  • Remove art objects to a safe, dry place
  • Gather loose items from floors

Call Us Today!

When your Miami Beach home has a water damage emergency, SERVPRO® of Miami Beach is on-call and ready to respond 24-hours a day every day of the year. Call us today at 305-532-5411. We’ll clean and restore your water damage, “Like it never even happened.”  

SERVPRO® of Miami Beach is Independently Owned and Operated.

Toilet Failure in North Bay Village?

4/6/2021 (Permalink)

A toilet is shown with the tank lid off, exposing the components within. We are leaders in water damage restoration in Miami Beach.

Inspection and Maintenance Tips for Your Toilet

Indoor plumbing is a wonderful thing and functioning toilets are a necessity. Every home has toilets, and they can cause water damage when they fail. At SERVPRO® of Miami Beach, we respond to water damage emergencies throughout the year and know that some toilet failure emergencies may be prevented. Here are some preventative maintenance steps to protect your toilet from failing from the Institute for Business and Home Safety:

  • Be patient after you flush and wait for the valve to completely finish refilling the tank and bowl. If an overflow looks imminent, lift off the tank cover and lift the float to shut off water flow to the tank, and then turn off the supply valve.
  • Twice a year, inspect a toilet’s components, such as the fill, supply, and flush valves, and the supply line. Make sure you can turn off the supply. If you have older screw type valves that are hard to turn or start leaking, consider replacing them with simpler ball valves that are easy to shut off quickly.

Call Us Today!

When you have a water damage emergency, SERVPRO® of Miami Beach is on call and ready to respond 24-hours a day. Call us today at 305-532-5411. We’ll clean and restore your water damage in North Bay Village, “Like it never even happened.”

SERVPRO® of Miami Beach is Independently Owned and Operated.

Sewage Spill in Miami?

3/2/2021 (Permalink)

A clean water closet is shown with a modern toilet. We respond to water damage emergencies 24-hours a day in the Miami Beach area.

Category 3 Water Damage

If your home is contaminated by a “Category 3” sewage spill, SERVPRO® of Miami Beach has a team of highly trained water restoration technicians certified to safely clean and restore this highly unsanitary, dangerous water. Miami residents can rest easy knowing that we are here to mitigate any category of water damage. Here are the three categories of water contamination:

Category 1: Clean Water. This is clean water that comes from a broken supply line or faucet.

  • Water from a clean source like a broken water line
  • If left untreated can degrade into category 2 or 3

Category 2: Gray Water. This water is contaminated and can cause discomfort or illness if ingested. Sources include washing machine overflow, toilet overflow with some urine, no feces, or dishwasher overflow.

  • It may contain bacteria and viruses
  • Can quickly degrade into category 3 if left untreated

Category 3: Black Water. This water is highly unsanitary and can cause severe illness or death if ingested. All contact should be avoided. Category 3 water can come from rivers or streams, water beyond the toilet trap, water in the toilet bowl with feces, or standing water where microbial growth has begun.

  • May contain untreated sewage, harsh chemicals, and microbes
  • Water from flooding rivers or sewer backup

Call Us Today!

SERVPRO® of Miami Beach is ready to mitigate water damage emergencies 24-hours a day. Call us today at 305-532-5411. We’ll restore your water damage in Miami Beach, “Like it never even happened.”

SERVPRO® of Miami Beach is Independently Owned and Operated.

Water Damaged Belongings Restored in Surfside?

2/2/2021 (Permalink)

Clean and colorful towels and blankets are shown. Miami Beach residents rely on us to mitigate their water damage.

Protecting Your Possessions From Water Damage

This picture shows freshly cleaned beach towels and blankets that were damaged by a water heater that failed in the garage of a Surfside home. The water heater water line was corroded, so when it cracked, the water that sprayed and flooded all over the garage and was rusty and smelly.

SERVPRO® of Miami Beach was called in to mitigate the water damage. We inventoried and removed all of the contents, replaced the supply line to the water heater, and cleaned and deodorized all of the items that were compromised.

Here are some tips from the Insurance Information Institute for protecting your possessions from water damage:

  • Store off-season and other bulk belongings in waterproof bins, especially in areas where there are plumbing pipes or that are prone to dampness, such as basements and attics.
  • Keep belongings stored on shelving off the floor in basements. In case of water seepage or sewer backup, they're less likely to get damaged.
  • Keep an up-to-date home inventory. Having a comprehensive list of your possessions will save time, trouble, and stress in case of loss from water damage.

Call Us!

SERVPRO® of Miami Beach’s team of water restoration specialists will take great care to restore your belongings to preloss condition when your clothes and household items are damaged by water. Call us today at 305-532-5411. We’ll restore your belongings in Surfside, “Like it never even happened.”

SERVPRO® of Miami Beach is Independently Owned and Operated.

Bathroom Emergency in North Bay Village?

1/17/2021 (Permalink)

A modern, white bathroom and bathtub is shown. Miami Beach residents trust us with water damage restorations!

Bad bathtub drain?

The bathroom in this picture looks great now because it was recently remodeled due to a drainage problem at the base of the bathtub. According to a study published by the Insurance Institute for Business & Home Safety (IBHS), homes that were thirty years old were three times more likely to have a plumbing supply or drainage problem. SERVPRO® of Miami Beach responds to water damage emergencies seven days a week in the North Bay Village and Miami Beach areas and knows that even a small water leak can cause a lot of damage if the water leak is not discovered and mitigated quickly.

Here are some loss prevention and maintenance tips from the IBHS:

  • Visually inspect plumbing pipes annually and look for condensation around the pipes for an obvious leak and corrosion.
  • Pay attention to your water bill as a significant increase could indicate a leak.
  • Call a plumber at the first signs of rust-colored water, backed-up toilets or sinks, and cracked or warped flooring.

Call Us Today!

When your home or commercial business has a water damage emergency, SERVPRO® of Miami Beach is on-call and ready to respond 24-hours a day. Call us today at 305-532-5411. We’ll restore your water damage in North Bay Village, “Like it never even happened.”

SERVPRO® of Miami Beach is Independently Owned and Operated.

Water Damage Prevention for La Gorce Island?

1/5/2021 (Permalink)

A house is shown with foliage plantings underneath the edge of the roof tiles to soak up water runoff. We are water restoration specialists in Miami!

Rain garden on La Gorce Island?

Water damage is one of the most invasive types of property damage. Tropical storms bring heavy rain to Florida and the Miami Beach area each year, but there are lots of ways the residents of La Gorce Island can prepare now for next year’s hurricane season. The Federal Emergency Management Agency (FEMA) offers many tips to homeowners for water damage and flood prevention. SERVPRO® of Miami Beach has a team of water restoration technicians on call 24 hours a day to respond to water damage emergencies of all kinds, and no job is too big! We have the equipment, advanced training, and experience to mitigate any water damage emergency you have.

One tip from FEMA to reduce runoff from impervious surfaces around your home is to create a natural green space around your home to soak up the water run-off and slow the water flow to storm sewers during heavy rains. These gardens will allow more water the be absorbed into the ground, causing less stress on storm drains, reducing sewer overflows. 

Call Us!

La Gorce Island residents know they can count on SERVPRO® of Miami Beach to clean and restore their water-damaged property. Call us today at 305-532-5411. We’ll restore your water damage, “Like it never even happened.”

SERVPRO® of Miami Beach is Independently Owned and Operated.

King Tide Flooding in Miami?

10/13/2020 (Permalink)

Residential parking garages located below street level are shown flooded. We have access to Disaster Recovery Teams in Miami Beach.

Miami underwater?

Residents and commercial property owners in Miami are facing many flooding challenges this year. For instance, September brought three weeks of unusually high King Tide events, causing flooding in many areas in the City of Miami Beach, and the 2020 Hurricane Season isn’t finished dumping rain on Miami yet. There is even ongoing discussions about plans to raise roads in areas below street level that are prone to flooding.

The good news is that SERVPRO® of Miami Beach is on call and ready to respond to any size water damage emergency in the Miami area. Our water restoration technicians are certified by the Institute of Inspection Cleaning and Restoration Certification (IICRC), and are required to undergo rigorous initial and ongoing training to stay current with the latest advancements and technologies in the restoration industry.

No job is too big for us as we have access to SERVPRO’s Disaster Recovery Team that can mobilize quickly to respond to catastrophic storm and major events.

Call Us Today

Miami residents and commercial business owners know they can count on us to safely and quickly restore water damage jobs to preloss condition. Call SERVPRO® of Miami Beach today at 305-532-5411. We’ll restore your property damage, “Like it never even happened.”

SERVPRO® of Miami Beach is Independently Owned and Operated.

Leaking Window Causing Damp Spirits in Miami?

9/21/2020 (Permalink)

Rain is shown saturating a windowpane, seeping through a broken window seal, causing interior water damage inside a house. We are water restoration specialists serving Miami Beach.

Water Damage Happens Often in the U.S.

According to the Insurance Information Institute, (III), about one in 50 homes has a water damage property claim annually. Routine inspection of your home may prevent many water damage emergencies, but sometimes no matter how vigilant you are in maintaining your home, water damage can happen. When water enters your home from an outside source, it is referred to as water intrusion. Some examples of water intrusion are sewer line backups, pipe breaks, leaking window seals, roof and rain gutter leaks, and flooding outside the structure. SERVPRO® of Miami Beach wants the residents and commercial business owners of North Bay Village to know that we are ready to respond to any size water damage emergency 24 hours a day. Here are some tips for preventing water intrusion damage to your home or business from Facility Executive Magazine:

  • Clean-out rain gutters
  • Check for roof damage
  • Inspect the seals around windows and doors for leaks or damage
  • Make sure that water sheds away from the building
  • Inspect plumbing systems
  • Confirm proper drainage of HVAC equipment

Call Us Today

SERVPRO® of Miami Beach has a team of water damage specialists ready to respond to any size water damage emergency in the Miami Beach area. Call us today at 305-532-5411.

SERVPRO® of Miami Beach is Independently Owned and Operated.

Did a Broken Waterline Cause Water Damage to Your Floor in Miami Shores?

6/4/2020 (Permalink)

A floor in a commercial building is torn up to replace a broken water line. We follow water damage repairs through to completion in Miami Beach.

Water Damage Repairs Can Be Extensive

When a waterline breaks under a floor it causes a chain reaction of repairs. For instance, the source of the leak that caused the damage must be located, the water turned off, the broken pipes will need to be repaired and the floor that was torn up to repair the broken pipe must be replaced before business can return to normal. Water damage can also produce unpleasant smells and depending on the type of water, cleaning, sanitizing and deodorization may also be required. The insurance company must be notified, and pictures must be taken to document the damage and the restoration process. SERVPRO® of Miami Beach wants the residents and business owners of Miami Shores to know that we have the experience and training to handle any kind of water damage emergency and will immediately begin the cleanup and restoration process when we arrive onsite.

Water Restoration Experts

Water damage repairs can become costly if water is allowed to remain untreated for too long. Using state-of-the-art water detection equipment and specialized air movers and blowers, we will begin the water damage mitigation process, allowing a return to pre-damage condition as soon as possible.

Call Us Today

If your home or business has a water damage emergency, SERVPRO® of Miami Beach wants to help. Call us today at 305-532-5411 to find out about all of our cleanup and restoration services in Miami Shores.

SERVPRO® of Miami Beach is Independently Owned and Operated.

Is Water Leaking From Your Ceiling in Normandy Isles?

5/27/2020 (Permalink)

A dejected-looking man is sitting on his couch, holding a bucket up to catch an annoying leak dripping water into his living Annoying water leaks can cause expensive repairs if left untreated in Miami Beach.

Water Leaks Happen

There is nothing more annoying than having a water leak dripping into your living room when you’re trying to watch your favorite program on television. It’s even more annoying when the water is dripping onto a piece of furniture where it is difficult to set down a bucket or pan to catch the drips. A tiny leak can become a bigger, costlier problem if left untreated for too long. SERVPRO® of Miami Beach wants the residents and business owners in Normandy Isles to know that we take pride in our commitment to transparency and to providing the highest level of customer service for every customer. We will also help our customers with the insurance paperwork and process and will follow the repair through to completion.

Six Step Process

Although water damage emergencies can vary in scope, we approach these emergencies with a six-step process to determine the best solution to meet each customer’s needs as follows:

Step 1: Emergency Contact

Step 2: Inspection and Damage Assessment

Step 3: Water Removal/Water Extraction

Step 4: Drying and Dehumidification

Step 5: Cleaning and Repair

Step 6: Restoration

Call Us Today

No matter what size water damage emergency you may have, SERVPRO® of Miami Beach wants to help. Call us today at 305-532-5411 to find out about all of our cleanup and restoration services in Normandy Isles.

SERVPRO® of Miami Beach is Independently Owned and Operated.

Hurricane Season is Coming to Miami Beach

5/25/2020 (Permalink)

Many palm trees are shown bent over by wind and rain during a tropical storm. Hurricane season is a way of life for Miami residents.

Hurricane 2020 Predictions

Hurricane predictions for 2020 were published by the Colorado State University Department of Atmospheric Science, Tropical Meteorology Project recently that are forecasting above average storms for the Atlantic Basin for the fifth consecutive year. They are predicting 16 named storms, eight hurricanes and four major hurricanes such as category three or higher. These numbers are being attributed to warmer sea surface temperatures and the lack of El Niño in this area this year. SERVPRO® of Miami Beach wants the residents and business owners in Miami to know that we have the specialty training and state-of-the-art equipment necessary to respond to any size water damage emergency.

Specialty Trained

Our water damage cleanup and restoration process will be tailored to your specific need, and we will be on site within four hours of your first call to immediately begin the cleanup and restoration process. Our highly trained water damage specialists use the latest technology and equipment to restore your property quickly with minimal cost. We offer a full range of restoration services to safely restore property back to pre-damage condition. We offer services such as furniture and equipment removal and storage, document drying, structural repairs, cleaning, deodorizing and sanitizing services, etc. 

Call Us Today

We know that disruption to your business can be costly so SERVPRO® of Miami Beach wants to Miami businesses back up and running as quickly as possible. Call us today at 305-532-5411 to find out about all of our cleanup and restoration services.

SERVPRO® of Miami Beach is Independently Owned and Operated.

SERVPRO Provides Water Cleanup and Restoration Services in Morningside

3/16/2020 (Permalink)

wet carpet at doorway We cleanup and repair water damage in Miami Beach “Like it never even happened.”

When water floods you home do you know what to do? Anything you can do to remove the water will reduce the costs of repairs. SERVPRO® of Miami Beach wants homeowners of Morningside to know that if you experience water damage we are here to help. We have the experience and specialty equipment to tackle any water damage emergency. The American Red Cross offers these tips for minimizing water damage while you wait for help to arrive:

  • Remove any water that remains
  • Bring all soft items such as sofas, clothing, bedding and throw rugs outside to dry in the sunlight and wind if possible
  • Throw away items that have absorbed water and cannot be cleaned or disinfected such as mattresses, carpeting, cosmetics, stuffed animals and baby toys
  • Keep the windows open and run fans, or keep them shut and run dehumidifiers to pull water from wood floors, beams, doors, etc.

We hope you never experience flooding or water damage in your home or business but if you do you can count on us to respond to your emergency 24 hours a day. Call us at 305-532-5411 to find out about our water cleanup and restoration services. We’ll take care of your water damage in Morningside “Like it never even happened.”

SERVPRO of Miami Beach is independently owned and operated.

Businesses in South Beach Benefit from SERVPRO Commercial Cleanup and Restoration Services

3/2/2020 (Permalink)

A breathtaking view of Miami Beach’s pristine city skyline is shown from the shore. We cleanup and restore businesses in Miami Beach “Like it never even happened.”

Commercial property damage can occur at any time and when you least expect it. A small fire can break out in a restaurant kitchen, a broken pipe can cause flooding in your offices, or a storm can bring wind and water damage. Damage of any kind will disrupt business and can compromise the level of service your clients and customers expect. When an emergency strikes your home or business, SERVPRO of Miami Beach wants to help. Our ability to immediately respond to your emergency in South Beach helps to minimize the damage and restoration costs. We will work to ensure that you are back in business as soon as possible. We provide commercial cleanup and restoration services for water and fire damage, mold remediation, storms and major events as well as commercial cleaning services. We specialize in properties such as:

  • Small Office Buildings
  • Large Office/High-Rise Office Buildings
  • Apartment Buildings
  • Restaurants
  • Hotel/Motels
  • Small Retail Stores
  • Large Retail/Big-Box Stores
  • High-Rise Residential
  • Manufacturing & Industrial
  • Government/Military

Our staff of qualified technicians have the knowledge and specialized equipment necessary to safely clean and restore damage for Miami Beach residents and business owners. We are on call 24 hours a day, seven days a week to respond to your commercial business needs so contact us today at 305-532-5411 to find out about our cleanup and restoration services. We’ll take care of your property damage in South Beach “Like it never even happened.”

SERVPRO of Miami Beach is independently owned and operated.

Water damage in Miami Beach

1/23/2020 (Permalink)

women stairing at dishwasher We will help you make it "Like it never even happened."

Are you a, “When life gives you lemons, make lemonade!” type of person? Are you the "Take charge" kind of person and nothing can get you down? That must mean you’re just the type to tackle the hard problems without a second thought. That is a great trait to have! When it comes to water damage though, you don’t want to cut corners or try and solve it alone. When you live in a state or area surrounded by water and only a few feet above sea level in most places such as Miami Beach, it occurs all too often and property owners are unprepared when it does. Whether it is a pipe bursting, a storm bringing in flooding, or a leaky roof causing your dry-walled ceiling to collapse, you can count on SERVPRO of Miami Beach to be standing by and ready to help. We understand that every situation is unique, so we have taken the liberty to remain flexible and to prepare ourselves in as many scenarios as possible so that we can give your structure the attention only a professional, up-to-date restoration company can give. Here’s the thing: we know cleanup and restoration, and we have the tools and trained technicians to implement that know-how. When these types of things confront you and you’re in over your head, don’t feel bad and don’t lose hope. At SERVPRO of Miami Beach, we’ve got your back.

Things to do for Water Damage until Help Arrives in Miami Beach

1/23/2020 (Permalink)

house with standing water When water damage causes a disaster in your, SERVPRO of Miami Beach is Here To Help.

If your home or business in Miami Beach has water damage, you can do some things before help arrives.

Make sure that the building or home is safe.

SERVPRO of Miami Beach Wants You to Remember:

  • Waterlogged materials are very heavy
  • Wet surfaces are slippery
  • Make sure electrical power is off before you handle devices
  • Make sure you are standing on a dry area before you turn on the electric power

SERVPRO of Miami Beach suggests that you:

  • Remove excess water with mops and/or towels
  • Wipe water from wood furniture or other items
  • Remove wet cushions. Prop them upright to dry
  • Hang up rugs to dry
  • Place foil or blocks between furniture and wet carpeting
  • Turn on dehumidifiers or air-conditioning if it is safe
  • Move colored items from wet carpeting
  • Move artwork to a safe, dry place
  • Move loose items from the floor or counters
  • Start drying items ASAP
  • Remember that mold starts growing within 24 hours
  • Stay away from rooms that have sagging ceilings

Tips for Standing Water in Miami Beach

1/23/2020 (Permalink)

Woman in business attire sitting on a rooftop avoiding flooded waters Tips for standing water in Miami Beach.

A flood doesn’t end once the storm stops. We still have to deal with all that standing water. The floodwater can take up to 11 days to disappear. It’s not time to go fishing.

If you have to evacuate your office, do not go back until you have been told it is safe.

Be careful driving in Miami Beach.  Remember to “Go around. Don’t Drown!” The water may still be too deep for safe travel.

Floods are not natural swimming pools

  • Sewage, debris, and other unpleasant things can be in the stormwater leftovers
  • Swimming, wading, or rafting can make you sick  
  • Don’t drink the water
  • Water conducts electricity.  Underground power lines can give you a dangerous shock

Floodwaters vs. Animals in Miami Beach :

  • Snakes and other animals may get into your building. Wear work boots and heavy gloves when you clean up
  • Some animals might find your office a cozy place to live
  • If tap water is unsafe to drink, it is unsafe for your pets

Commercial Flood Insurance in Miami Beach

1/23/2020 (Permalink)

cartoon city scape with rain The importance of commercial flood insurance in Miami Beach.

The National Flood Insurance Program (NFIP) provides flood insurance. The NFIP doesn’t sell insurance. Buy flood insurance from an insurance agent. 

SERVPRO of Miami Beach is interested in helping the businesses in our community become more educated on flood insurance. According to FEMA, 40% of small businesses do not reopen after experiencing a devastating flood. 

Things to know in Miami Beach. Check to see if you might be required to have flood insurance.

  • All agencies in Miami Beach charge the same for flood insurance
  • Standard commercial insurance doesn’t pay for flood damage
  • The NFIP sets the rates
  • Rates depend on:
    • whether you live in a flood plain
    • flood risk in your area
    • building’s age
    • building’s construction
  • Building property insurance covers the building
  • Personal property insurance covers the building’s contents
  • NFIP suggests you need both types
  • Policies go into effect 30 days after purchase
  • The NFIP help center number is 1-800-427-4661

SERVPRO of Miami Beach recommends the following: 

  • Check whether or not your area participates in the NFIP
  • Check whether or not your area is part of the Community Rating System. The NFIP might have a discount
  • Talk to your insurance agent when you need to make changes

Make sure your business is protected from the devastation that comes with unwanted flooding in your office.

Staying Healthy around Standing Water in Miami Beach

1/23/2020 (Permalink)

house with standing water in front Standing water of any kind in Miami Beach can be a powerful source of disease.

Staying Healthy Around Standing Water in Miami Beach :

Standing water of any kind in Miami Beach can be a powerful source of disease. Floods can be worse due to the amount of water involved. Even small puddles can pose a risk. 

Different kinds of debris can be found in floodwaters such as dead animals, rotted plants, and sewage, to name a few. If you have water damage inside your home, watch for debris in the home as well to include rotted food and electrical problems. 

Viruses and bacteria can cause illnesses. To reduce your chances of catching something, SERVPRO of  Miami Beach suggests:

  • Washing dirty clothes and towels in hot water. Use bleach if possible
  • Remember that you can shake hands with an infected person and get infected. 
  • Do not allow children to play in the flood water
  • Wash children’s hands before meals
  • Disinfect toys before letting children play with them
  • Use bleach or other disinfectants on hard surfaces
  • Keep your hands washed

Cuts and rashes can become infected. Protect yourself and others in Miami Beach :

  • Avoid floodwaters if you have an open rash or a cut
  • Clean cuts or rashes. Cover them with a waterproof bandage
  • Clean cuts with soap and clean water
  • If a cut becomes red, swollen, or is oozing, get medical attention

Mold or Bacteria: Which is Worse?

4/8/2019 (Permalink)

E. coli and other bacteria can cause serious health concerns - according to the IICRC, it can even lead to death. E. coli is commonly found in sewage.

A trainer once told us, “It’s about the bacteria, stupid.”

A different trainer put it this way: “Mold can send you to the allergist. Bacteria can send you to the grave.”

We do a lot of mold remediation work in Miami Beach, Surfside, Miami Shores and Miami. And this is a good thing – many home and business occupants are operating in mold-contaminated environments.

That said, we are even more concerned about the health risks posed by bacterial contaminants. As our trainer said, elevated mold can cause fatigue, headaches, sore throats and respiratory discomfort. Bacteria such as E. coli and salmonella can literally send you to the hospital, or even the grave.

Recently we were called to the scene of a water damage, affecting a 4th-floor condo on West Avenue in South Beach. The leak came from a toilet backup in the condo upstairs. We are duty-bound to notify customers of the dangers that can come with water damage.   “It’ll dry,” insisted the owner, who was renting the condo to tenants."I'm not worried about it."

Yes, eventually it would dry, we explained. But that's not the issue. It's about the contaminants inside that water, that are now embedded inside the drywall. Those contaminants will still be there if and when the walls dry. Those contaminants will pose a threat (and liability risk) now when it's wet, we said, and later when it dries. "I'm not worried about it," he repeated.

As luck would have it, the tenants -- who were worried about their health -- were environmental consultants. They worked with contractors every day who tested the water quality off our beaches, in Miami-Dade county. They knew a thing or two about bacterial contaminants. And guess what happened. They had their friends come and test the water that was coming out of their shower ceiling, which they caught in the bucket. Yes, it tested high for e.Coli.

We don't know what happened after that because the condo owner / landlord declined mitigation services. Maybe nothing happened. But what we do know is the property owner opened himself up to liability for failure to exercise due caution, and properly mitigate the damage. Hopefully it just dried and the contaminants did not affect occupants.

Do you see what I see?

1/25/2017 (Permalink)

Infrared cameras are one of the tools professional water damage mitigators use to identify wet building materials.

   There are a couple things we hear almost every time when arriving on a water damage job.

   "It's OK, everything will dry on its own."

   Or, worse . . .

   "Everything is dried up. Nothing is wet."

   With the first statement at least the property owner is acknowledging that the building materials are - or may be - wet. However they are misinformed. Building materials will not dry by themselves, at least not quickly enough. It's the reason that fully half of our business consists of mold remediation. We do mold remediation when the building materials don't in fact dry up quickly enough, and mold grows. We would love to take these customers to the current mold remediation jobs that we have ongoing at any given moment and they'll realize that, in fact, building materials don't dry by themselves quickly enough, and that is why we have to do mold remediation.

   The second comment is more concerning because the customer isn't even acknowledging and sometimes isn't willing to learn that the building materials are indeed wet.

   This is when the capabilities of a professional, experienced water damage mitigation expert can be of benefit. We at SERVPRO of Miami Beach possess the equipment that will help identify what building materials are wet and what building materials are not wet. 

   We are happy to come out to our community at any time and help a property owner know whether or not they have water damage. It isn't always obvious – many times you can't even tell a wall is wet until you start smelling nasty odors or seeing mold colonies form on the building materials. Just call us for a free consultation at (305) 532-5411, or visit us at www.SERVPROmiamibeach.com.

   The moisture detection equipment we possess allows us to identify whether or not materials are wet, and where exactly they are wet. They are allowing us to  mitigate and dry the structure quickly and precisely in a rifle-shot manner. One example is in the picture below – infrared cameras help us quickly scan an area that has come under attack by a water damage. Water is tricky and will find its own way to make it down to lower floors. In this photo we see that the water has clearly come from above down a certain vein. Only a small section of this wall was affected. This precision diagnosis allowed us to attack this small area quickly efficiently and cost-effectively, eliminating the risk of a costly and potentially harmful mold situation. 

   Ignorance is bliss. Except when it isn't. When it comes to water damage, ignorance can cause unnecessary and preventable property deterioration, which can powers financial hardships or worse yet harm to the health of building occupants.

 

Paying for Water Damage Mitigation: When Are You Getting Gouged?

1/4/2017 (Permalink)

After a water damage, the last thing people want to realize is that they're getting gouged on mitigation prices.

When it comes to pricing, we probably get the same types of responses most businesses get. Some customers will (do) say we are expensive.  Some will (do) say we are less than average.  Others will (do) say we are fair and just right.

The truth is, it is hard for typical customers entering the water damage industry to know if they are getting treated fairly. Most people have never had a water damage. Nor have they needed a mold remediation, and are even less likely to have purchased fire/smoke/soot cleanup services. Most people have no idea what to expect. 

The situation gets especially stressful for the consumer who doesn't have insurance. If they don't have insurance the cost for cleanup and mitigation, it's a double-whammy. Not only are they going to have to pay out-of-pocket, but they encounter the stress of wondering if they're getting treated fairly or not. That stinks. 

The rules we've established for ourselves at SERVPRO of Miami Beach when performing water damage mitigation services is to charge standard and customized rates. The reason for this is simple.  We want our staff and customers to focus on the job at hand -- getting residents and business owners back into their property. We find that once people know they will be paying from a juried price list, the fear goes away, and the comfort level rises. 

What are standard and customary rates? What exactly does that mean? 

There are two answers to this question, and they go hand-in-hand. We feel they are critically important for the customer to know so that they get treated fairly and that they have a sense of comfort that they are being treated fairly. 

The first answer has to do with the pricing system called "Xactimate." Xactimate is an estimating software of national influence that features a price list with standard and customary prices. The pricelist in this software is updated monthly for local market conditions. The prices are juried, meaning they are not made up by us.  The prices are deemed standard and customary.  Generally speaking, they are high enough to pay for competent service providers. Xactimate is the single most dominant and widely used software and price list employed by insurance carriers to pay contractors for the type of work we do.  

The second answer has to do with adhering to standards that are established by standards-setting authorities. The most prominent of these organizations is called the IICRC, the Institute of Inspection, Cleaning and Restoration Certification. This is, in our view, even more important than the individual rates we charge for services. We see and hear of so much abuse by contractors in this area.  It is disturbing.

For example the IICRC established standards that govern how much equipment mitigation contractors should reasonably place on a job.  This is critical because it is how many abusive mitigation contractors over charge and in some cases double or triple a bill versus what it really should be. The IICRC has set standards in terms of how many air movers and dehumidifiers should be placed on a water damage job. They use cubic footage, square footage, and linear footage to set the standards. For example a space with a certain amount of cubic footage may justify only one dehumidifier of a particular capacity. Many contractors will place two or three dehumidifiers in the same space even though only one is justified.

Why would the contractor place two or three times as much equipment in a space as the standards call for? Are they doing an extra good job? Truthfully, in this hypothetical case the additional dehumidifiers provide no additional benefit. If one dehumidifier bills out at $110 a day and it takes three days to dry the space, the final bill for that dehumidifier will be $330. But if the contractor places three dehumidifiers when only one was needed, we all can do the math. The bill will be $990 instead of $330. In this case the mitigation contractor violated the standards set by the IICRC as a way to squeeze more blood out of the insurance company's rock -- or your wallet, if you don't have insurance. Most times they'll get away with it because the homeowner signed a contract before the job because they were so stressed out about the inch of water on their floor. After the job, the last thing they want to do is get a lawyer and fight their mitigation contractor. They just want to get back into their business or home. The insurance carrier is experienced enough to know they're getting gouged. But they too simply want to move on and get the file off their desks. Unless it's egregious to a substantially material degree, they will probably pay the bill and move on to the next one.

There are exceptions to the rule of using Xactimate to bill out water damage jobs. For example, on larger jobs we tend to use a pricing system called "Time and Materials" (T&M). This system, too, is widely expected ad understood by adjusters who tend to work on these larger jobs. The adjusters prefer this type of system because it makes their lives easier and the bills typically come out lower.

At the end of the day, our biggest advice to consumers is to find a contractor to work on your water damage that will have an established pricing system that is fair, standard and customary.  That's what we offer at SERVPRO of Miami Beach!

It Doesn't Dry By Itself . . . Fast Enough

12/30/2016 (Permalink)

This didn't dry fast enough. That's why there's mold.

Of all the things we hear, the most common is this:  "It'll dry up by itself." It's a polite way of telling us, "Thanks but no thanks, we don't need your drying mitigation services, because my house or commercial property will dry up on its own, without your mitigation services."

Sure it will.  Over time. Yep, it will dry up.

The question is, will it dry up fast enough?  Just what is "fast enough?"

Let's put it this way.  Roughly half our business is comprised of "mold remediation."  This means, a lot of times it didn't dry up fast enough.  Mold remediation is the activity we do when a water intrusion dampened building materials or contents, and mold began to grow as a result. The building materials remained wet enough, long enough, that mold began to grow, to a point that it needed to be cleaned.  Frequently it gets to a point comparable to what is seen in the attached photo. 

It doesn't dry fast enough, without proper attention.  The baseboard and wallboard in this picture remained wet for an extended period of time, creating an ideal environment for mold to grow.  Perhaps the surrounding environment was humid, preventing moisture from escaping the building materials and evaporating into the air, leaving the building materials wet for a sustained period.  Perhaps there was insulation inside the wall cavity, keeping the exterior-facing wall and baseboard wet all the while. One thing we do know, if proper attention had been given to these materials quickly enough, the materials would have dried out quickly, preventing mold growth.

Without proper service, the wall and baseboard would dry. It could be two weeks.  It could be a month. It depends on various factors. But either of those alternatives is not "fast enough."

Our recommendation is to have your building properly mitigated at the earliest possible opportunity, to prevent the microbial growth that can arise. Give us a call at (305) 532-5411 and we'll be happy to walk you through the process!

Height of Hurricane Season

8/30/2016 (Permalink)

What separates SERVPRO from competitors? In the event of a hurricane, which can bring water damage en mass throughout the South Florida region, SERVPRO franchises from across the country will descend on our area and provide services when NO ONE ELSE will be able to. No other provider in the world possesses the storm team capabilities SERVPRO does -- we proved it in Louisiana these past weeks, we proved it during Hurricane Sandy in the Northeast, and countless times in between.

When a massive regional storm happens of these magnitudes, every local provider will quickly be at capacity. Your calls to a previously loyal vendor will go unfulfilled.  SERVPRO's storm team has the power to route calls to trained technicians who will provide mitigation services in your time of need. Put this number in your cell phone -- (305) 532-5411. In the event of a major storm, we will "get you in the network." www.SERVPROmiamibeach.com