SERVPRO of Miami Beach Employee Photos

Joel Hrbek

Joel Hrbek is the President of SERVPRO of Miami Beach. He’s directly involved in all areas of the business: the production, office and marketing departments. His reputation for quality and fairness has allowed him to grow his business steadily over the past 7 years because he has a strong emphasis in making the customer’s needs his highest priority. As an owner, he’s hands on and has responded to thousands of water losses, fires, mold remediation, sewage backup and bio-hazard jobs. He is our go to resident "expert" on all things requiring restoration. He has the following certifications from IICRC: Water Removal Technician (WRT), Applied Structural Drying Technician (ASD), Applied Microbial Remediation Technician (AMRT), Fire & Smoke Restoration (FSRT), and SERVPRO Employee Certification Training Program (ECTP). Not only is Joe an entrepreneur, he is a wonderful father and a devoted husband and he loves putting a smile on his family’s face.


Johnny Silva

Johnny is our sales and marketing representative for the northern portion of Miami Beach. He services customers in the area where he resides, in the area north of Arthur Godfrey Road. Johnny came to the U.S. as an infant after being born in Ecuador. He developed some sense and moved to South Florida after spending much of his life in New York.  He loves to spend time with family, including his small kids and wife.

Shondell Parks

Shondell Parks

Shondell (WRT) has been with SERVPRO of Miami Beach for the better part of two years, splitting his time between his university studies and work at the company. This year he is targeted to obtain his bachelor’s degree in applied physics and mathematics from West Virginia Weslyan University, where he played on the football team for four years.  He is a graduate of American Heritage High School in Plantation, Fla., and is a fan of the Miami Heat. When at a customer's house or business he loves to make it "Like it never even happened." Shondell obtained his WRT certification as a water restoration technician from the industry's leading certification body, the Institute of Inspection, Cleaning and Restoration Certification (IICRC).

male employee standing in front of green truck

Ismael Boada

Ismael is a working as a technician at SERVPRO of Miami Beach. Originally from Caracas, Venezuela, he obtained his undergraduate degree in electronics from Universidad Nuevas Profesiones.  He moved to Florida in 2017, just in time for Hurricane Irma and entered the property restoration field shortly thereafter. As a member of SERVPRO of Miami Beach, he is working toward obtaining his WRT certification from the IICRC this year. Like most Venezuelans, he enjoys dancing -- "even though I don't know how, I try!"

James Gibson

James Gibson

James is a technician at SERVPRO of Miami Beach. He is a graduate of Miami Northwestern High school, and is a native of Miami.  He enjoys reading, writing and motivational speaking.  He's holding out high hopes this season for his favorite sports team, The Miami Dolphins. At work, he loves the physical nature of the work and especially cutting the contamination out!

Palmira Santacruz

Palmira is the "CEO of Cleaning," and loves to make her customers' properties shine. A native of Paraguay in South America, she has three kids and likes to deliver the type of clean business or home that she would want for them.