SERVPRO of Miami Beach Employee Photos

Joel Hrbek

Joel Hrbek is the President of SERVPRO of Miami Beach. He’s directly involved in all areas of the business: the production, office and marketing departments. His reputation for quality and fairness has allowed him to grow his business steadily over the past 7 years because he has a strong emphasis in making the customer’s needs his highest priority. As an owner, he’s hands on and has responded to thousands of water losses, fires, mold remediation, sewage backup and bio-hazard jobs. He is our go to resident "expert" on all things requiring restoration. He has the following certifications from IICRC: Water Removal Technician (WRT), Applied Structural Drying Technician (ASD), Applied Microbial Remediation Technician (AMRT), Fire & Smoke Restoration (FSRT), and SERVPRO Employee Certification Training Program (ECTP). Not only is Joe an entrepreneur, he is a wonderful father and a devoted husband and he loves putting a smile on his family’s face.

Kenya Frost

Kenya Frost is the Office & Production Manager at SERVPRO of Miami Beach. She joined our staff June 2016 and comes to us with a background in administration and accounting; therefore, she oversees the administrative and accounting departments for the franchise. Kenya has excellent communication skills and interacts with our customers, service technicians, and the owner to ensure a smooth operation. She handles the losses from dispatching emergency teams, to the daily schedule. She has great work ethic and gives her all every day to make a difference in the industry. She dedicates her days to ensuring all of SERVPRO of Miami Beach customers are provided with a level of excellency and is well taken care of in their time of need. She is IICRC WRT certified, SERVPRO (ECTP) certified, a commissioned Florida Notary, and a member of the National Notary Association. During her off time, she spends quality time with her children, attends church services, and is always looking for ways to improve herself.

Monique Beard

Monique joined our Production Department in October 2018 as a helper to assist our Service Technicians during remediation and mitigation projects. She came aboard with the eagerness to learn and to be successful in the industry. She offers an eye for details, has the ability to multi-task, and is able to work well under pressure and do what is needed to meet customers deadlines. In her spare time when she is not working she embraces her hobby which is her love for the cosmetologist industry and singing. Monique enjoys looking for ways to improve herself in ways that will make her more valuable in the workforce. She values family and all it's offerings thereof.

Palmira Santacruz

Palmira is the "CEO of Cleaning," and loves to make her customers' properties shine. A native of Paraguay in South America, she has three kids and likes to deliver the type of clean business or home that she would want for them.