What our Customers say...

Water Damage Testimonials

My experience with SERVPRO was fantastic. After a flood on Thanksgiving day, Rafael sent his team out immediately, and charged me a super fair price. Rafael, who was also my initial contact, made himself available 24 hours / day until the job was done, even though his technicians were already on it. The 1st tech Jose Almonte, who came to install all the equipment was extremely gracious and worked hard to figure out the best way to approach it. Freddy Lopez came when it was time to pick up all the equipment, and went way beyond his duties to make sure everything was left in great condition. Thank you!! I recommend this company very highly.

Hurricane treatment is not fun but Freddy Lopez made the process easy he explained every phase communicated time frames and made sure everything was left in its best condition…really appreciated his professionalism and efficiency! Request Freddy if you purchase the service you won’t be disappointed.

You guys did an absolutely fantastic job getting us dry ....I will be contacting you again if we ever have a problem like this, thanks and have a great day. 

My experience with SERVPRO of Miami Beach was excellent. Joe Hrbek and his staff responded quickly and took care of everything efficiently and caringly, in spite of the "Covid" hurdles. Very "on top of things" professionals I definitely would call upon them again if needed, and I am certainly recommending them.

Thank you so much. They were great.

Very quick response time. Very professional.

Thanks Joe, your work last night was awesome. I will keep you in mind and refer you to others who might need your service. Thanks again.

Super help. Kenya very professional super nice.

Thank you! I will recommend your company!

Joe and SERVPRO are Most Supportive and Helpful Service Providers in Town. What differentiates them from the other dozens of people that attended our flat in a moment of emergency is the level of care and relentless support focused on prompt resolution of the problem. The price was also more than competitive and fairer and Joe was seriously avaialble 24/7.  A gem to be trusted- you will be in great hands.
Thank you.

Called Joe at SERVPRO Miami Beach when I was in a bind. Joe was highly knowledgeable about my situation and very professional in responding right away with some great advice!

I had a roof leak and within 2 hours of the call, SERVPRO Miami Beach was at my home to mitigate the water damage. The owner is trustworthy, staff is clean and the pricing was 1/2 of what I expected it to be based on past experience with other co's that I've used in the past. Thrilled with the outcome!

I am very impressed with the level of response and care Joe showed handling the water damage at our house. He went above and beyond the common service you would expect from a good company. The services provided were excellent. I would recommend Joe and his staff for anything related to water damage, mold mitigation, etc. They are top notch service for the Miami area.

We found Joe and the folks at SERVPRO to be most responsive--replies to calls and emails came immediately--and responsible, their major concerns were for our comfort and convenience. Joe's assistance and advice were invaluable.

Extremely helpful, kind, thoughtful, would recommend to any best friend or family member. Very patient.

10 out of 10

10 out of 10 stars.

I had SERVPRO come out in the middle of the night after a major water leak. They were prompt, considerate and very professional. I felt I was in good hands and they took care of cleaning up and drying out the apartment in a timely manner. It was great working with you!! Thanks!! See here.

5 stars. They were great.

You guys did a great job!

I wanted to tell you what an amazing job you guys did, and wonderful you all are.  Really, I mean you were just amazing, I don't think I could have gotten through with it with other people running it, and you saved a lot of my house. I want to thank you for being so patient and kind, and I will recommend you highly to everyone.

I have been dealing with Greg since this ordeal began on Thursday and very much appreciate how great it's been to have had Greg help us out throughout the entire process. He has been informative, courteous and professional! In fact, doubly so, as he's had to patiently explain everything twice; once to me over the phone, and the second time to Ana, who's at the property! I'm grateful to be speaking with the same person from the beginning, all the way through to the end, and not having to explain things over to a new person each time I called. 

Customer service is a dying art, but I'm glad to say that Greg Swenson has given us excellent customer service so far; answering all calls, texts, emails, and questions! He has made this whole difficult situation much easier to deal with. Thank you.